Refund policy
At Vint'Age Plugs, we are committed to providing you with high-quality products and excellent customer service. If you encounter any issues with your purchase, we offer a straightforward return and exchange policy.
7-Day Refund or Exchange Policy
If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 7 days from the date of receipt.
How to Request a Refund or Exchange:
- Contact Us: Reach out to our customer service team at support@vintageplugs.net to initiate your request.
- Provide Details: Include your order number, a description of the issue, and any relevant photos to help us process your request quickly.
- Follow Instructions: Our team will provide you with further instructions on how to return or exchange your item.
Important Information
- Refunds or exchanges will be processed once we receive the returned item.
- We will notify you via email once your refund or exchange has been issued.
- Please allow up to one week for processing.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, don't hesitate to contact us at support@vintageplugs.net.
Thank you for shopping with Vint'Age Plugs!